JIGSAW GLOBAL LTD was founded in 2020 by consultants who had spent years implementing the same platforms for other people’s clients — and watching decisions get made on demos instead of on evidence. We set up a practice that puts the evidence first and the vendor relationship last.
To make the software decision an informed one. Not a compromise, not a rushed choice, and not a decision made by whoever gave the best lunch. JIGSAW GLOBAL LTD exists so that a mid-market US team can make the same quality of software decision a large enterprise makes — with the process written down, the costs compared and the trade-offs stated out loud.
We take no reseller commissions, we are not a reseller or an accredited implementation partner for the platforms we evaluate, and we do not accept referral fees from vendors. Where a client wants configuration, migration or rollout help afterwards, we deliver it as a separate engagement at a separately quoted fee. Our revenue comes only from clients paying for our work. That single rule shapes everything: it means a shortlist from JIGSAW GLOBAL LTD is genuinely a shortlist, and it means we are willing to tell you that the cheapest option is also the one you should take.
JIGSAW GLOBAL LTD serves businesses across the United States. Audits run remotely over video with your team on screen; implementation workshops travel to your site when a room and a whiteboard will do more than a call. Our team works with operators in manufacturing, distribution, professional services, retail, software, logistics, healthcare and food production businesses.
Cloud platforms replaced on-premise suites, prices became more transparent, and buyers got better at asking hard questions — which helped us. What did not change is that most evaluations still compare different things and hope the difference does not matter. JIGSAW GLOBAL LTD has now supported more than 120 platform decisions across the country, and the shortest brief we have written still runs to nineteen questions.
Hover a card to see what each of them brings to an engagement. No account managers, no handover to a junior team after the sale.
Marcus Hale
Founder · Lead Consultant
Fifteen years implementing ERP for mid-market manufacturers. Marcus writes the evaluation criteria personally and leads every negotiation conversation, because he is the one who has seen where those contracts go wrong.
Elena Varga
CRM Architect
Elena maps sales processes for a living and has a talent for spotting the field that exists only because a demo needed it. She runs the CRM requirement interviews and the pilot configuration.
Devon Park
ERP Analyst
Devon builds the operation models that make ERP quotes comparable, and he is unreasonably good at finding the line item that quietly costs more in year three. He also runs our data migration planning.
Iris Caldwell
Integration Lead
Iris designs the contracts between systems and leads our integration work, including the reconciliation rules nobody asks for and everybody needs. She sits on the daily monitoring rota for live connections.
120+
platform decisions supported for US teams since 2020
98%
of clients bring JIGSAW GLOBAL LTD back for the next platform decision
0
reseller commissions taken by JIGSAW GLOBAL LTD
50
US states reached by our remote and on-site work
19
questions in our standard requirement brief
3 yrs
average client relationship length