Each story below was a decision somebody had to defend in a budget meeting. We have written them the way the client described them — the mess, the reasoning, the number that moved.
Distribution · 4 sites
A distributor was entering every order twice — once in the warehouse system, once in the CRM. JIGSAW GLOBAL LTD defined the data contract, connected the two, and left a reconciliation rule that catches mismatches before the month-end close.
−31% order rekeying
Manufacturing · 210 staff
A plant was quoted for a full suite. JIGSAW GLOBAL LTD modelled the operation and found that production planning was the only real gap. A smaller platform plus one focused tool cost roughly half and fitted the team better.
≈52% lower platform cost
Healthcare services · 12 clinics
A clinic group ran scheduling in one tool, reminders by hand and billing in a third. JIGSAW GLOBAL LTD designed a single flow, set the exception rules for cancellations and insurance checks, and trained the front desk in a week.
−44% no-show rate
Retail · 48 stores
A consumer brand had four dashboards and four different revenue numbers. JIGSAW GLOBAL LTD built the decision catalogue, agreed one metric dictionary with finance, and rebuilt the reporting layer on top of it.
+35% reporting accuracy
Logistics · 90 vehicles
Dispatchers chased drivers for status by phone every afternoon. JIGSAW GLOBAL LTD automated the status request, the customer notification and the exception queue — with a human kept in the loop for anything unusual.
−9 hours per dispatcher weekly
Software · 75 staff
A fast-growing SaaS company was on a CRM designed for a fraction of its volume. JIGSAW GLOBAL LTD evaluated the mid-market options against real usage, then ran a four-week pilot with the two teams that suffered most.
+22% quote turnaround
Professional services · 3 offices
An advisory firm tracked time in one platform and billed in another, which made utilisation reporting a monthly argument. JIGSAW GLOBAL LTD selected a stack that closed the loop and trained the partners on the weekly view.
+18% billable utilisation
Food production · 2 plants
A producer was reconstructing batch histories by hand. JIGSAW GLOBAL LTD selected a platform with native traceability, mapped the plant processes onto it, and left a data model that the quality team now owns.
−26% audit preparation time
“We had four vendor demos and no decision. JIGSAW GLOBAL LTD had us answer nineteen questions in a single call, then showed three platforms with honest pros and cons. We signed four weeks later.”
Maya Ortiz, Operations Director, distribution network
“The point of a shortlist is not to look thorough. It is to make the decision obvious once you have the facts in front of you.”
Marcus Hale, Founder, JIGSAW GLOBAL LTD
Every engagement JIGSAW GLOBAL LTD runs ends with a document handover and a review call. If you want to speak with one of the clients on this page, ask us and we will arrange the introduction — with their permission, of course.
Ask JIGSAW GLOBAL LTD for a reference call